Privacy Policy

In relation to the website: www.tenbytaxis.com (‘the Site’).

Customer services: info@tenbylocaltaxis.com

The Site is a UK based website and takes reasonable care to comply with the requirements of the UK Data Protection Act 1998 relating to the personal information you supply on the Site. The Site uses a security system that protects your information from unauthorised use. However, as no data transmissions over the Internet can be guaranteed to be 100% secure, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Save as provided below, we will not sell, distribute or disclose information about you as an individual or your personal usage of the Site (‘Information’) without your consent or unless required or permitted to do so by law. The Information we gather may include name, delivery address, credit or debit card number and expiry date, email address, telephone number, and any personal preferences. If you subscribe to our mailing lists for new release and other information, we also ask you to answer various general questions about yourself. You will be asked to specify the areas in which you are interested so that we can tailor the information which we send to you to cover the topics and products which we believe you might be interested in.

Please note that we do provide links to other sites, which may not be governed by this Privacy Policy and you should view the particular privacy policies of those sites for further information.

We would like you to keep the Information about you up-to-date. You may change any of the basic information we keep about you at any time by sending us an email to the above email address.

In addition to the information which you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small text files the Site can use to recognise repeat users and allow us to observe behaviour and compile aggregate data in order to improve the Site for you. For example, cookies will tell us whether you viewed the Site with sound or with text on your last visit. Cookies also allow us to count the number of unique and return visitors to our Site.

Some of our associated companies may themselves use cookies on their own websites. We have no access to, or control of these cookies, should this occur. Unfortunately, we cannot accept liability for any malfunctioning of your PC or its installed web browser as a result of using this website.

We may monitor customer traffic patterns, Site usage and related Site information in order to optimise your use of the Site and we may give aggregated statistics to a reputable third-party, but these statistics will include no information personally identifying you.

We may also use the Information we gather to notify you about important functionality changes and alterations to the Site, or offers of products, services or information that might be of particular interest to you. This may involve transferring or selling your Information to other companies, inside or outside the EU. Your information may also be transferred to another company in the event of sale of our company to a third party. In that event, we will endeavour to ensure that your rights and freedoms in respect of the processing of your personal data are adequately and appropriately protected. By submitting your Information and ticking the requisite boxes on any order form or when subscribing to the services available on our Site, you consent to such use and transfer. If at any time you wish to stop receiving our newsletter or any other information you may have requested from us or any other company, please email or write to Customer Services at the address given for us above or click the Unsubscribe link (if available) at the bottom of any document you receive from us.

Cookie Policy

We use cookies on our website. By using our website you agree to this Policy and you consent to our use of cookies in accordance with the terms of this Policy.

About Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

There are two main kinds of cookies: “session” cookies and “persistent” cookies. Session cookies only last for the duration of users using the website and are deleted from your computer when you close your browser, whereas persistent cookies outlast user sessions and remain stored on your computer until deleted, or until they reach their expiry date.

Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

Cookies do not contain any information that personally identifies you, a cookie in no way gives us access to your computer or any information about you.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Cookies on this Website

We use persistent cookies on this website to provide links to social network sharing services, and to update you on our most popular content.

Third Party Cookies

We do not use third party cookies.

Google Analytics

We also use cookies to help us improve the website’s usability and for marketing purposes. We may also use cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

For this purpose we use Google Analytics. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google’s privacy policy is available at www.google.com/privacypolicy.html.

Driver App

1. Information We Collect
Personal Information received and collected by us, are divided into the following categories:
(i) Information added by User: You may add Personal Information while using the Service when you open an account.
You might have the possibility to update their information by editing their account.
(ii) Information collected automatically: When you use a web booking form or open and manage your account within the Service, we may collect information about your device and interaction with the Service. Some of this information is collected because we use cookies and other data collecting technologies.
● Device information: We collect information about the devices you use to access your account in our Service like your IP address, your browser ID, your operating system and your location data.
● Usage data: We collect usage data about your interactions with our Service. If you are using a Mobile App (Driver App) we collect location data, dates and times.

This information is used to identify and allocate nearby jobs, inform the passenger of your proximity to the pick up location and to record the route you take while you are with the passenger.

This information also allows us to monitor and ensure passenger safety.

2. Use of Personal Information
Your Personal Information, collected or received by us, can be used by us with our legitimate interests in mind, for the following reasons:
● To make sure our Terms of Use and applicable laws are met.
● To comply with various court orders, valid discovery requests, valid subpoenas or other appropriate legal mechanisms and to meet all legal requirements

3. Cookies and Other Data Collecting Technologies
Why and what data collecting technologies we use?
The data collecting technologies that we use (such as cookies) not only allow you to access and use the Service in an easier way, but also help us keep making the user experience better and more adequate by improving and customizing our products and websites (“the Service”) to your needs.
When do we use them?
– When necessary. Without these cookies and data collected by other technologies, we would not be able to provide
the features needed by you and using the Service would be much more troublesome. For example, the Service would keep forgetting you actually logged in a week ago.
– For better functionality. Thanks to these cookies and data collected by other technologies, the Service remembers your choices and can suggest them to you while – for example – making a booking via the web booking form (pickup, dropoff and other parameters).

This makes using the Service easier and the user experience more enjoyable.

4. Your Data Protection Rights
You have the following data protection rights: To access; change; correct; update; port; erase; restrict or oppose the
processing of your Personal Information by us.

If you have any questions about privacy please contact us.